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Individual user warranty policy

We look forward to working with you for common development

This warranty policy is only for individual customers.


Individual customers accept this policy by default when purchasing 2 units or less. This policy does not include bulk customers and agents and distributors. This policy applies to all products under CNBOU.

CNBOU is a professional inverter manufacturer. All the products will have been tested and aging to ensure 100% effective before leaving the factory.
However, the inverter is an electronic product, and we do not rule out that the inverter may malfunction when non-professional customers are incorrectly connected after receiving the product.
Due to the difficulty of judging on site and the high freight cost of overseas , we do not recommend individual customers to buy directly from us, but to buy from local dealers.
CNBOU officially authorized sales center will provide customers with comprehensive pre-sales and after-sales services.
In areas where there is no distributor, we will provide test videos before leaving the factory, and will no longer provide after-sales service. If you need repair services, please send it back to the Chinese factory.
After our inspection, if it is a customer use problem, we will charge a certain fee, and the customer will bear the return shipping (international express).
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